Most Wi‑Fi connection failures point to signal, power, or setup issues with the thermostat or router. Check that the thermostat has steady power and that you’re joining the correct network with the right password.
- Restart the thermostat and router, then try again.
- Test the Wi‑Fi signal near the thermostat, then reconnect when it’s strong.
- Verify your app login, then remove and re-add the device.
- If the thermostat is outdated, ask about a Wi‑Fi upgrade; Comfort Club members get 15% savings and priority service.
Updated: 2025-12-24 00:00:00
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